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I have been using Plesk to manage my websites for some time now, and it has been a positive experience overall. Recently, I implemented a navigation tool called "Locate my postal code" on my site. This feature assists users in finding their postal codes based on their location, which is especially helpful for those who might be uncertain about their postal codes when filling out forms or making online purchases.
However, I have encountered a minor issue with the tool. There are occasional malfunctions, possibly stemming from server problems or connection issues, and I only become aware of the situation when users report it. To be more proactive, I aim to establish an email notification system within Plesk to alert me whenever the "Locate My Postal Code" tool experiences any problems such as downtime or data retrieval errors.
I have explored the Plesk interface and noticed options for monitoring and notifications, but I require guidance on configuring them specifically for the “Locate My Postal Code” tool. My goal is to receive immediate notifications once the tool encounters issues, enabling me to promptly address them and minimize any disruptions for users.
I am seeking assistance on the following steps:
1. Identify the appropriate logs or metrics in Plesk that could signal issues with the "Locate My Postal Code" tool.
2. Configure Plesk to monitor these logs or metrics in real-time.
3. Establish custom email notifications triggered by specific tool-related problems.
Additionally, I would appreciate any advice on best practices for monitoring third-party tools like this in Plesk and any potential challenges to anticipate. I aim to strike a balance where I receive timely notifications for genuine issues without being inundated with unnecessary alerts.
Thank you in advance for any assistance or insights you can offer.
However, I have encountered a minor issue with the tool. There are occasional malfunctions, possibly stemming from server problems or connection issues, and I only become aware of the situation when users report it. To be more proactive, I aim to establish an email notification system within Plesk to alert me whenever the "Locate My Postal Code" tool experiences any problems such as downtime or data retrieval errors.
I have explored the Plesk interface and noticed options for monitoring and notifications, but I require guidance on configuring them specifically for the “Locate My Postal Code” tool. My goal is to receive immediate notifications once the tool encounters issues, enabling me to promptly address them and minimize any disruptions for users.
I am seeking assistance on the following steps:
1. Identify the appropriate logs or metrics in Plesk that could signal issues with the "Locate My Postal Code" tool.
2. Configure Plesk to monitor these logs or metrics in real-time.
3. Establish custom email notifications triggered by specific tool-related problems.
Additionally, I would appreciate any advice on best practices for monitoring third-party tools like this in Plesk and any potential challenges to anticipate. I aim to strike a balance where I receive timely notifications for genuine issues without being inundated with unnecessary alerts.
Thank you in advance for any assistance or insights you can offer.